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Shifts

The Shifts tab is where you can view, search, and request against all of the open shifts for clients where you are a subcontracted vendor and the shifts have been released for you to fill. You can also view past shifts that were Filled, Cancelled, or Voided to see a full history of shifts available for you to fill.

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The Shift Manager allows you to search and request shifts efficiently. The layout of the Shift Manager can be customized as follows:

Customize Layout

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  • Click the Show/Hide Column button to select or remove columns. Changes are applied in real-time.

  • Drag and drop column names to adjust their order.

  • Click Save Default View to save the customized layout. You can modify the layout at any time.

  • Click Apply Default View to revert any changes back to your saved default view.

Quick Filter

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The Quick Filter is a type-ahead search that filters the Shifts Table as you type into the filter field. This is useful to find shifts for a particular facility, date, certification, etc.

Search For Shifts

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The Show Search Form button (TIP: hitting Ctrl + Shift + F on this will open the search page) allows you to search and filter across all the shifts on criteria such as start/end dates, facility, shift, status, certification, and more. Searches that are used frequently can be saved for quick access.

TIP

TIP: After setting your desired filter, click the Off/On switch next to Auto-save/Load Last Search for the system to skip the filter page and go directly to the table view when viewing the page.

Shifts Table

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The Shifts table is where all of the results of the search and filters will be displayed. The table is interactive and the data will sort based on clicking on a column header. The table can display the following fields and actions:

Requesting to Fill a Shift

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Requesting to fill a shift can be completed in any of the following three ways;
 

  1. On the Shifts tab select the Shift # of the shift you wish to request a temp against. A new tab will open in your browser with the order details. Select either Select Temp to enter a specific temp’s name to fill the shift OR select Run Query for the system to recommend the temp(s) based on their credentialing rankings. Once the query opens select the checkbox next to the name of the temp(s) you wish to submit.
     

  2. On the Shifts tab under the column Temp select Run Query. This will open a new tab where the system recommends the temp(s) based on their credentialing rankings. Once the query opens select the checkbox next to the name of the temp(s) you wish to submit.
     

  3. On the Shifts tab under the Requests column if there have been any Workforce Portal requests from your temps these will appear here. A number will appear for the the number of temps who have made a request. Select View to see the request. If you wish to submit the temp to the VMS click Approve Request on the pop-up window of the temp you wish to submit.

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*IMPORTANT NOTE: In order for a temp name to appear in the request drop-down list they MUST have a profile in the FlexForce Vendor Management Platform and their certification and specialty must match the assignment requirements. Please see visit the Temps section for details on setting up a temp in the system.

Order Details

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The Order Details page for a specific shift is where you can view all the specific details, history, and requests around a specific per diem order. To view the order details use the following steps:
 

  1. Navigate to the Shifts tab in your Vendor Portal

  2. Under the Shift # column, click on the Shift # associated with the order you wish to view, this will open the PRN Order Details
     

On the PRN Order Details screen you can find the following information

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  • Shift ID – unique identifier for a shift

  • Client Name – name of the organization where the shift will be

  • Status – status of the shift

  • Temp – if the shift has been filled the temp will be listed

  • Temp Confirmation - Once a shift request has been filled the date and time the temp has agreed to work or confirmed the shift will appear here. If a shift has not yet been confirmed you will have the option to contact the temp and confirm they can work the shift once completed you can click the Confirm Worker button and the system will log the data and time.

  • Shift Date – date the shift will occur

  • Shift – specific shift the temp will be working (ex. 7:00am – 7:00pm, 7:00am – 3:00pm, etc)

  • Certification and Specialty – the listed certification and specialty for the shift

  • Floor – the specific floor or department where the shift will take place

  • Pay Rate – the hourly rate your organization will be paid for a shift.

  • Requested Temps – any temp who has been requested to fill the shift will appear here

  • Run Query – opens a new tab where the system will match and rank your qualified candidates with the open shift. This allows you to request the most qualified candidates for the opening.

  • Journal History – this displays all the historical information around an order (ex. Date, time, and user who created the order, requests against the order, etc)

  • New Journal History – allows you to enter any notes around the specific order

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